In short: We have seen loads of tales up to now about respected retailers sending clients the flawed or faux graphics playing cards (or one thing else fully). It often ends with the businesses apologizing and rectifying the scenario, however a web based vendor will not be solely disputing one among these claims, it is also posting about it on social media.
In accordance with a publish on the Pcmasterrace subreddit by a person known as adowad, Overclockers UK, one of many largest on-line PC retailers in the UK, returned an RTX 3050 though he had despatched the corporate an Inno3D RTX 4070 Ti for RMA.
Rma’d my 4070ti with OVERCLOCKERS and acquired this in return please advisebyu/adowad inpcmasterrace
Corporations have a tendency to reply with generic “we’re investigating the matter” traces in circumstances like these, nevertheless it appears Overclockers is so adamant that it did nothing flawed that the corporate posted a prolonged message on X/Twitter defending itself.
Overclockers first factors out that, primarily based on the picture on Reddit, this RTX 3050 graphics card is probably going an OEM mannequin that might have been completely manufactured and distributed by the model to be used in its personal PCs, that means the retailer would by no means have stocked this specific card.
The opposite piece of proof is the load. Overclockers says the bundle was reported to be 500g when returned to the corporate, however the weight of an inno3d 4070Ti is 1.2kg, so no matter was despatched was apparently 700g lighter.
Lastly, the agency says the worth of the merchandise it sells means enhanced safety measures are in place, making certain that tampering with buyer returns and bringing in merchandise from the surface will not be potential.
We’re conscious of a Reddit thread by person ‘adowad’ on the PCMR sub reddit the place an inno3d 4070Ti was RMA’d and allegedly a Dell Optiplex 3050 returned to the client. It’s accused Overclockers UK have deceived the client out of a defective inno3d 4070Ti, which had been returned…
– Overclockers UK (@OverclockersUK) April 9, 2024
There’s a whole lot of debate about what occurred right here and who’s at fault. Some are siding with the Redditor, others with Overclockers.
Whereas Overclockers is pointing in direction of the bundle’s weight because the smoking gun, adowad says he by no means weighed the RTX 4070 Ti, and that it was the supply service that did it on the depot. Furthermore, the RTX 3050 bundle he acquired weighed 100g in response to the courier service, when in actuality it was a lot heavier.
adowad posted an replace within the final hour stating that Overclockers desires to work with him on the matter. Additionally they supplied particulars for if he needs to begin claims proceedings and get in touch with the police. It appears the corporate desires to research the load discrepancy supplied by the courier to see if it may be clarified in writing.
We have seen many circumstances the place folks have acquired the flawed or faux graphics playing cards. In January, we heard that Amazon bought an RTX 4090 with an RTX 4080 GPU and fried elements. Amazon additionally despatched a buyer a putty-filled RTX 3060 Ti in 2022 and would not exchange it with an actual one. There was additionally the case of Newegg refunding a buyer who acquired an RTX 4090 field crammed with weights. The corporate beforehand needed to make modifications to its inside return course of following a public dispute with common {hardware} fanatic and YouTuber Steve Burke from Avid gamers Nexus.
With extra tales like these arriving on a regular basis, it appears the most effective plan of action is to file the opening of pricy laptop {hardware} simply to make certain.
