Jac & Ivy isn’t simply your reasonable attractiveness retreat to get your nails carried out; it’s a complete revel in.
Meet Ivy Chong, Jeremy Ong, and Jacqueline Ong, the dynamic trio at the back of this 11-year-old attractiveness haven.
However how did they flip a easy concept right into a thriving trade, spanning more than one shops or even venturing into children’ spa products and services?
Ivy, a licensed nail aficionado with various victories in global competitions and a prestigious degree from the Swiss Institute of CIDESCO (the arena’s maximum the world over recognised attractiveness treatment qualification), laid the foot together with her relentless pursuit of perfection and deep pastime for nails.
Jacqueline, a former Leave out Malaysia International runner-up and adept entrepreneur, introduced her distinctive aptitude for type and journey, date Jeremy, Ivy’s husband, contributed his monetary acumen and entrepreneurial force.
In combination, this trio launched into a exit to change into a easy concept right into a attractiveness empire and shortly realised that they have been onto one thing particular. Thus, Jac & Ivy used to be born.
However as destiny would have it, Jacqueline’s exit took her to Hong Kong, escape Ivy and Jeremy to influence the send.
Undeterred, the duo pressed on, fueled through a shared visual and a resolution to prevail. With Jeremy’s company background and Ivy’s positive constancy to excellence, they have been a power to be reckoned with.
A attractiveness park for negligible palms
The turning level got here after they spotted an opening out there—a rarity of safeguard and relaxing nail support choices for kids.
Impressed through their daughter, they established Jac & Ivy Kidz Spa, Malaysia’s first devoted nail spa for children.
This challenge, rooted of their constancy to protection and remarkable reviews, temporarily was a cornerstone of Jac & Ivy’s trade type.
With meticulously decided on non-toxic merchandise and specialized team of workers coaching, the spa guarantees each and every little one’s discuss with is each pampering and noteworthy.
They craft each and every constituent, from child-sized chairs to petite juice fields, to produce youngsters really feel particular and in demand.
Their products and services cater to all of the family members, fostering inclusivity and pleasure throughout all era teams and personal tastes. From children’ events to company occasions, Jac & Ivy deals one thing for everybody.
It’s now not unusual to look oldsters bonding with their minute ones over a beauty care or pedicure consultation, developing loved family members recollections.
The certain reaction to Jac & Ivy’s Kidz Spa has fueled the corporate’s expansion.
They’ve already established 4 shops in Malaysia—Hartamas, Taman Molek, Ativo Sri Damansara, and KidZania Mutiara Damansara. Plans for enlargement come with a drawing close location at KidZania Singapore.
What units them aside
Over time, the nail support business in Malaysia has gone through vital transformations. Generation an inflow of small-scale manicurists and home-based setups has emerged, many have a tendency to incline closely into the world of nail artwork.
On the other hand, Jac & Ivy rise out from the family through prioritising condition and hygiene date fostering a welcoming, family-friendly order.
Amidst a sea of competition, they center of attention on making a area the place households can bond and relaxation in combination right through pampering periods units them aside.
Their various clientele levels from men in quest of new nails to folks yearning a peaceful atmosphere or privateness right through therapies.
Regardless of the fierce pageant, they frequently alter their choices to fulfill evolving buyer personal tastes.
Introducing the Jac & Ivy Kidz Spa, with specialized products and services adapted for kids, showcases their constancy to innovation and emblem range, positioning them as Malaysia’s first devoted nail spa for children.
Working with two distinct pipelines—one catering to adults beneath the Jac & Ivy emblem and the alternative to youngsters throughout the Jac & Ivy Kidz Spa—additional broadens their succeed in and enchantment.
Moreover, keeping up viewable verbal exchange with consumers and energetic solicitation of comments allows Jac & Ivy to innovate regularly, fostering constancy and riding repeat trade.
Navigating demanding situations & expansion
It is going with out announcing that Jac & Ivy wouldn’t be 11 years vintage if it weren’t for the duo’s resilience and backbone.
As an example, amidst demanding situations just like the COVID-19 pandemic, they tailored and invested in fresh product strains and enlargement plans, repeatedly evolving to stick forward within the dynamic attractiveness business.
“Even during the pandemic when the store had to be closed, we pivoted to online sales with the products we had in hand to keep a driving income for the company,” they mentioned.
A key to their enduring luck lies in thorough marketplace analysis and product sourcing, particularly detectable within the status quo of Jac & Ivy Kidz Spa.
In depth analysis journeys in a foreign country ensured safeguard but cutting edge merchandise aligned with the spa’s center of attention on condition and hygiene.
Regardless of preliminary funding hurdles, their constancy to offering adapted reviews for younger visitors drove forward-thinking projects, akin to petite product strains and specialized facilities.
Taking a look forward to the long run, Jac & Ivy units its attractions on increasing in top places inside of Malaysia’s middle-class boxes, together with Bangsar and Damansara, amongst others.
I’m ready to shoot Jac & Ivy to fresh heights, additionally they dream of increasing into fresh markets and launching their very own nail coaching college.
With their pastime, experience, and positive willpower to buyer delight, they’re ready to release you feeling like royalty—whether or not you’re six or sixty.
You’ll be able to be told extra about their trade right here.
Learn alternative articles we’ve written about Malaysian startups right here.
Featured Symbol Credit score: Jac & Ivy Nail Spa
