Very best for AI-powered forecasting and insights: Salesforce
Very best sovereign extra with core CRM options: HubSpot
Very best extra for advertising and supremacy week equipment: Zoho CRM
Very best for managing initiatives with kanban forums: monday gross sales CRM
Very best for integrating with Google Workspace: Copper
Pipedrive is a visitor courting control software that deals gross sales tool, e-mail tool and over 400 doable integrations. Its CRM platform acts as a centralized gross sales hub for reps to collaborate, optimize their wave processes and generate correct forecasting. Age the software is praised for the consumer interface and visitor assistance, there are alike suppliers that may align higher with your corporation wishes.
2Salesforce CRM
Staff in line with Corporate Measurement
Micro (0-49), Little (50-249), Medium (250-999), Immense (1,000-4,999), Endeavor (5,000+)
Any Corporate MeasurementAny Corporate Measurement
Options
Calendar, Collaboration Equipment, Touch Control, and extra
3HubSpot CRM
Staff in line with Corporate Measurement
Micro (0-49), Little (50-249), Medium (250-999), Immense (1,000-4,999), Endeavor (5,000+)
Micro (0-49 Staff), Little (50-249 Staff), Medium (250-999 Staff), Immense (1,000-4,999 Staff)Micro, Little, Medium, Immense
Lead Pipedrive competition and possible choices: Comparability desk
Pipedrive is certainly one of our lead common CRM tool, particularly for its optic pipelines, easy-to-use development equipment and key add-on upgrades. To reveal how Pipedrive may fare towards alternative frequent equipment, we’ve highlighted some key options companies believe when deciding on CRM tool. Our Pipedrive assessment dives deeper into the tool’s maximum noteceable options, breaks i’m sick its pricing plans and summarizes its lead execs and cons.
Differently, some stand-out CRM options we’ve referred to as out to match the choices come with AI-powered equipment, how intuitive their pipeline and do business in control are, what form of integrations are presented and finally, what complicated reporting equipment may also be discovered inside the platform.
Instrument
AI-powered equipment
Pipeline control
Local and third-party integrations
Complicated reporting options
Pricing*
Pipedrive
Sure
Sure
3rd-party handiest
Restricted
$14 in line with consumer in line with era
Salesforce
Sure
Sure
Each
Sure
$25 in line with consumer in line with era
HubSpot
Sure
Sure
Each
Sure
Detached founding worth
Zoho CRM
Sure
Sure
Each
Restricted
Detached founding worth
Monday Gross sales CRM
Restricted
Sure
3rd-party handiest
Sure
$12 in line with consumer in line with era
Copper
Restricted
Sure
3rd-party handiest
Sure
$23 in line with consumer in line with era
*Worth when billed yearly.
Salesforce: Very best for AI-powered forecasting and insights
Salesforce deals complicated AI equipment for any degree of a gross sales procedure, from purchaser engagement, group collaboration, gross sales methods, analytics to CPQ and billing. Customers can run, replace and lead forecasts with reside rollups of real-time optic alerts. Reps have get right of entry to to historic tendencies in addition to AI predictions. Next working alternative fitness alerts, reps may also be guided via AI do business in insights to pressure focal point at the proper movements to advance offers ahead.
Pricing
Starter Suite: $25 in line with consumer in line with era, billed yearly. Customers get account, touch, supremacy and alternative control, in addition to the cell app, e-mail integration and extra.
Skilled: $80 in line with consumer in line with era, billed yearly. The Skilled plan comprises all that’s present in Starter Suite plus Gross sales Cloud, complete offline capability and extra.
Endeavor: $165 in line with consumer in line with era, billed yearly. This tier deals alternative scoring and do business in insights, plus information synchronization and harmonization.
Limitless: $330 in line with consumer in line with era, billed yearly. The Limitless tier comprises all discussed options above, plus Developer Professional sandbox, supremacy scoring and 5 Marketing campaign Affect campaigns in line with alternative.
Einstein 1 Gross sales: $500 in line with consumer in line with era, billed yearly. This tier comprises all Salesforce CRM options like collaboration equipment, wisdom stocks and Slack and extra.
Options
Income and function insights: Establish and decrease pipeline dangers with stepped forward forecast accuracy round rep task and ongoing offers.
Gross sales cadences: Give reps realistic to life directions on methods to probability unutilized leads, together with when and methods to entire e-mail, telephone and social touches.
Purchaser associate: Significance AI-powered webforms to be in contact with doable leads on-line and tied consumers with probably the most related product data.
![Example Salesforce reporting dashboard.](https://i0.wp.com/assets.techrepublic.com/uploads/2024/05/pipedrive-alternatives-figure-A.jpg?resize=1400%2C1003&ssl=1)
Salesforce execs and cons
Professionals
Cons
Long sovereign trial of 30 days.
Generally is a pricey choice for petite companies.
Complicated AI and automation options.
Doesn’t trade in a restricted sovereign model of the tool.
Platform may also be scaled to check wishes of any trade measurement.
Customers document a steep studying curve.
Why we selected Salesforce
Salesforce is a cloud-based platform that mixes relied on AI and information to energy gross sales and advertising groups. It deals custom designed {industry} options for quite a few trade varieties reminiscent of car, communications, training, monetary services and products and extra. Age its top class tiers are dear in comparison to others in this checklist, Salesforce markets itself as a device for petite companies simply up to enterprises.
Salesforce is a CRM designed with many tough options. On account of this, some customers with restricted sources or experience on CRM equipment may to find it over-complicated or dehydrated to arrange. Pipedrive’s affordability and 24/7 assistance on all plans could be extra horny to a startup.
To be informed extra about this supplier, head over to our Salesforce assessment.
HubSpot: Very best sovereign extra with core CRM options
HubSpot is frequent CRM tool that may be applied via gross sales groups, entrepreneurs, customer support groups and operation managers. Its sovereign CRM software makes it a standout supplier with get right of entry to for as much as 2,500 customers, which is vastly above the {industry} moderate of 2 to 5 customers for sovereign plans. Its sovereign tier additionally deals extra core CRM options than others, reminiscent of assembly scheduler, e-mail templates, corporate insights and reporting dashboards. This makes it an inexpensive and feature-rich extra.
Pricing
Detached CRM: Detached for as much as 2,500 customers with touch control, quotes, reside chat and extra.
Gross sales Hub Starter: $15 in line with seat in line with era, billed yearly, or $20 when billed per thirty days. The Starter plan comprises all sovereign equipment, plus easy automation, e-signature, dialog routing and extra.
Gross sales Hub Skilled: $90 in line with seat in line with era, billed yearly, or $100 when billed per thirty days, plus a one-time $1,500 onboarding rate. This plan comprises all Starter options and prospecting workspace, playbooks, forecasting and extra.
Gross sales Hub Endeavor: $150 in line with seat in line with era, with an annual constancy and one-time $3,500 onboarding rate. Customers of this plan obtain all Skilled equipment, plus complicated permissions, predictive supremacy scoring, dialog understanding and supremacy mode routing.
Options
AI e-mail editor: Significance AI to form efficient gross sales outreach emails in a fragment of the era year boosting e-mail advertising campaigns.
Corporate insights: Populate wave contacts with insightful corporate main points from HubSpot’s personal database of over 20 million companies.
Manage monitoring: Develop customized standards to robotically rating and prioritize leads year gaining complete visibility into each supremacy’s move with your corporation.
![HubSpot AI email writer.](https://i0.wp.com/assets.techrepublic.com/uploads/2024/05/pipedrive-alternatives-figure-B.jpg?resize=1400%2C902&ssl=1)
HubSpot execs and cons
Professionals
Cons
Offer reductions for certified companies like nonprofits and startups.
Doesn’t trade in a sovereign trial of the software.
Customers document effortless and fast onboarding.
Detached plan customers can’t get right of entry to reside visitor assistance.
Customers document a easy and intuitive interface.
The upper top class tiers may also be pricey with the backup add-ons.
Why we selected HubSpot
HubSpot’s all-in-one platform deals equipment for managing gross sales, advertising and customer support processes. Its sovereign CRM and customized pipeline builder produce it effortless to scale up or i’m sick to suit any group’s gross sales and visitor control wishes. Age its top class tiers are costlier, they’re catering extra to bigger companies that experience an allotted price range.
HubSpot deals extra third-party integrations than Pipedrive. And year Pipedrive is helping with easy automations and workflows, HubSpot permits for distinctive automations all the way through a trade’ gross sales procedure. Learn our complete comparability of HubSpot vs. Pipedrive for much more data on how those two suppliers stack up towards every alternative.
Head over to our distant HubSpot assessment for extra.
Options
Omnichannel conversation: Fix with shoppers thru a couple of channels reminiscent of social media, reside chat, e-mail, webforms and occasions, all year maintaining data centralized.
AI-powered associate: Make the most of Zia, the conversational gross sales associate that may bind data, whisk notes, are expecting gross sales results and automate repetitive duties.
Advance orchestration: Develop complicated and cross-functional paths that outline what occurs at numerous phases of your visitor move, which personalizes their enjoy with your corporation.
![Zoho CRM social media activity tracker.](https://i0.wp.com/assets.techrepublic.com/uploads/2024/05/pipedrive-alternatives-figure-C.jpg?resize=1400%2C950&ssl=1)
Zoho CRM execs and cons
Professionals
Cons
15-day sovereign trial.
Handiest deals 8/5 visitor assistance.
Complicated gross sales and advertising equipment.
Customers document restricted platform tutorials and people consumer sources.
Offer powerful social media integrations reminiscent of LinkedIn, Meta and extra.
Detached CRM tier doesn’t trade in social integrations.
Why we selected Zoho CRM
Zoho CRM is a frequent CRM for the way it assists customer-facing groups with powerful automations, digestible analytics and customized options. With over 800 apps for imaginable integration, the software may also be briefly built-in into a company’s wave gross sales procedure and tech stack. Its AI options also are complicated in comparison to others in this checklist if companies can find the money for the upper two pricing tiers.
In comparison to Pipedrive, Zoho CRM deals an even mixture of options for the associated fee. Zoho CRM’s sovereign tier may be a standout providing since Pipedrive doesn’t have one. Zoho CRM’s fashionable CRM interface and hyperfocus on industry-specific options produce it an excessively versatile software for almost any trade.
For extra main points, learn our Zoho CRM assessment.
monday gross sales CRM: Very best for managing initiatives with kanban forums
The gross sales dashboard supplied via monday gross sales CRM can book monitor of do business in pipelines, objectives and group efficiency. Customers can perceive activity move at a look, making it effortless to spot and ban inefficiency. The kanban pipelines make the most of drag-and-drop equipment that produce the view solely customizable with intuitive color-coding. This view permits customers to lead all conversation and workflows in a single park thru canny sorting and filtering.
Pricing
Plain CRM: $12 in line with consumer in line with era, billed yearly, or $15 when billed per thirty days. This tier deals limitless pipelines, forums and contacts, in addition to templates for supremacy, touch and do business in control.
Same old CRM: $17 in line with consumer in line with era, billed yearly, or $20 when billed per thirty days. This comprises complicated account, touch and do business in control, two-way e-mail integration with Gmail and Outlook, and an AI e-mail generator.
Professional CRM: $28 in line with consumer in line with era, billed yearly, or $33 when billed per thirty days. This tier comprises gross sales forecasting, e-mail templates with customized parameters, accumulation emails and added integrations.
Endeavor CRM: Touch monday.com for a quote. This tier deals supremacy scoring, group objectives and complicated analytics.
Options
Knowledge uploading: Import all current leads, contacts and accounts from Excel thru an API immediately into monday and merge any replica information.
Process monitoring: Get right of entry to hour emails or any gross sales task with a shopper from anyplace with the monday gross sales CRM cell app.
Gross sales forecasting: Leverage real-time stories to trace forecasted offers vs. unedited gross sales.
![monday sales CRM contact import.](https://i0.wp.com/assets.techrepublic.com/uploads/2024/05/pipedrive-alternatives-figure-D.jpg?resize=1400%2C1000&ssl=1)
monday gross sales CRM execs and cons
Professionals
Cons
14-day sovereign trial.
Manage scoring is handiest to be had within the highest-paid tier.
Offer limitless contacts with each subscription.
HIPAA compliance is handiest to be had for the highest-paid tier.
Supplies complicated collaboration equipment for group participants.
Doesn’t serve a scaled again model of the software for sovereign.
Why we selected monday gross sales CRM
monday.com is a formidable venture control and collaboration platform. Its monday gross sales CRM tool deals just right modest options for startups and petite companies. monday gross sales CRM additionally deals limitless consumer permissions and is SOC 2-compliant with AES-256 encryption, offering wanted privateness and safety for information.
Each Pipedrive and monday gross sales CRM trade in alike pipeline monitoring interface and cell apps for iOS and Android. monday gross sales CRM’s AI-powered equipment are all nonetheless these days in a beta segment and are handiest to be had thru a paid add-on. General, monday gross sales CRM pricing plans are quite less than Pipedrive’s, however that doesn’t come with any add-on options companies may require.
Take a look at our monday gross sales CRM assessment for extra about this supplier.
Copper: Very best for integrating with Google Workspace
Copper’s CRM integration with all of the Google Workspace method customers don’t wish to transfer tabs so as to add leads, monitor e-mail conversations, to find information and lead duties. Companies can streamline touch control efforts via including unutilized contacts immediately from Gmail and Calendar. Recordsdata and Google Medical doctors sync to Copper touch information robotically from the Force.
Pricing
Plain: $23 in line with consumer in line with era, billed yearly, or $29 in line with consumer in line with era, billed per thirty days. This plan helps as much as 2,500 contacts, activity automation, e-mail templates and customizable pipelines.
Skilled: $59 in line with consumer in line with era, billed yearly, or $69 in line with consumer in line with era, billed per thirty days. The Skilled plan deals all Plain options, plus bulk emails, gross sales automations, reporting templates library and extra.
Trade: $99 in line with consumer in line with era, billed yearly, or $134 in line with consumer in line with era, billed per thirty days. This tier comes with all discussed options, plus supremacy scoring, e-mail scheduling and social media integrations.
Options
Reporting templates: Run unutilized stories with only some clicks with prebuilt templates.
Touch control: Tag, filter out and kind all leads, contacts and shoppers via any standards. Next save the ones lists via touch sort for date searches.
Electronic mail drip campaigns: Save era via developing drip campaigns that interact with leads thru automatic emails despatched in a nurturing line.
Determine E: Copper reporting templates dashboard. Symbol: Copper
Copper execs and cons
Professionals
Cons
14-day sovereign trial.
Plain tier handiest integrates with Zapier.
Seamless integrations with Google Workspace.
No longer scalable for greater enterprises.
Offer in-person coaching, webinars, reside on-line assistance and video sources for customers.
Customers document some headaches when onboarding and imposing the software.
Why we selected Copper
Copper is a CRM resolution centered at petite to mid-sized companies. It integrates properly with Google, however it’s no longer probably the most inexpensive choice in this checklist. Age lots of its modest options are handiest limitless on higher-tier plans, customers do honour its blank interface and local advertising equipment.
Pipedrive deals limitless consumer limits on all plans, year Copper limits the choice of customers on its Plain plan. Additionally, Pipedrive can invoice corporations in several currencies, together with USD, EUR and GBP, and Copper handiest helps USD. This makes Pipedrive a standout selection for greater global corporations in search of a CRM resolution.
Will have to-read bulky information protection
Do you want an extra to Pipedrive?
Pipedrive is a well-rounded CRM that can provide a petite to mid-sized trade the entire equipment they want for efficient do business in control. Because the CRM tool marketplace can trade in broad-solutions simply up to area of interest industry-specific options, it’s use working out the place Pipedrive may fall scale down sooner than going to an annual subscription. So for those who’re an enterprise-sized group with a immense quantity of contacts, information and customers to believe when deciding on a supplier, there are alternative suppliers to believe first.
Pipedrive’s biggest downside in comparison to its maximum frequent possible choices is that there isn’t a sovereign model of its software to be had, even with a capped choice of customers. Detached CRM tool has been gaining popularity for his or her observable affordability and restricted get right of entry to to sure core options. They trade in the opportunity of distinctive add-ons and scalability to a top class subscription handiest when wanted.
Relying at the wishes, sources and data bottom of your corporation, Pipedrive’s straightforwardness and minimalist UX/UI could be a restraint. If your corporation has the bandwidth to believe an open-source CRM rather, there may also be advantages from backup customization. This gained’t be the case for everybody, however some great benefits of value effectiveness, customizations and fast enhancements or computer virus healings are use taking a look into.
Evaluation method
Every extra supplier I discussed above used to be scored towards a rubric with defined standards and subcategories of CRM {industry} requirements. I impaired that rubric and an in-house set of rules to calculate an general big name ranking. The ones scores and the perfect utility circumstances I assign to every extra are after in comparison to Pipedrive’s choices to spot any gaps in features.
Here’s a breakdown of the scoring standards I adopted:
Value: Weighted 25% of the entire rating.
Core options: Weighted 25% of the entire rating.
Customizations: Weighted 15% of the entire rating.
Integrations: Weighted 15% of the entire rating.
Holiday of utility: Weighted 10% of the entire rating.
Buyer assistance: Weighted 10% of the entire rating.